Ordering & delivery
Frequently Asked Questions
Ordering, delivery, allergies and everything in between. If your question isn’t here, just ask. I’m happy to help.
Start Your Cake EnquiryWhat can I order from Bake + Sway?
I create bespoke celebration cakes for birthdays, weddings, engagements, baby showers, anniversaries, corporate events and other special occasions. I also offer a selection of sweet treats, including cupcakes, cookies and other seasonal bakes.
How do I place an order?
Simply complete the Cake Enquiry Form with as much detail as possible. I’ll review your enquiry and get back to you within two business days with my availability, a personalised quote and the next steps.
How far in advance should I place my order?
For celebration cakes, a minimum of three weeks’ notice is required.
For wedding cakes, 3–6 months’ notice is recommended, particularly during peak wedding season, to ensure availability.
Can I customise my cake?
Absolutely. Every cake is custom designed to reflect your celebration, whether you have a clear vision or would like me to guide the design process. Together, we’ll create something that feels personal, beautiful and uniquely yours.
Do you recreate cakes from Pinterest or Instagram?
I’m always happy to use inspiration photos as a starting point. While I don’t create exact replicas of another artist’s work, I’ll design a cake inspired by the elements you love while making it uniquely yours.
Do you work with buttercream and fondant?
Yes. I work with both buttercream and fondant, depending on the design, finish and structural requirements of your cake.
What flavours do you offer?
I offer a curated Signature Flavour Collection featuring cakes I’ve carefully developed using seasonal ingredients and thoughtfully balanced flavours. You’re welcome to explore the menu before enquiring. If you have something specific in mind, I’m always happy to discuss custom flavour combinations where possible.
How many people will my cake serve?
Serving sizes vary depending on the size of the cake and how it will be served. If you’re unsure what size you need, I’ll happily recommend the perfect cake based on your guest list and your event.
Do you offer cake tasting boxes?
Yes! I release a limited number of tasting boxes approximately once every quarter, giving you the opportunity to sample my Signature Flavour Collection before placing your order.
Tasting boxes are perfect for couples planning their wedding cake or for anyone who’d simply like to experience the flavours before choosing their celebration cake. Release dates and ordering information will be announced on Instagram and here on the website.
Do you accommodate dietary requirements?
While I take great care when preparing every order, Bake + Sway is not an allergen-free kitchen. As ingredients such as gluten, dairy, eggs and nuts are used throughout my kitchen, I cannot guarantee that any product will be free from cross-contamination. If you have an allergy, please get in touch before placing your order so we can discuss your requirements.
Do you deliver?
Yes. Delivery is available throughout the Sydney metropolitan area. Delivery fees vary depending on your location and will be included in your personalised quote.
Can I collect my order?
Yes. Collection is available by arrangement for eligible orders. Collection details will be provided once your booking has been confirmed.
How are your cakes priced?
Each cake is individually quoted based on its size, flavour, design complexity and decorative details. Once I understand your vision, I’ll provide a personalised quote tailored to your celebration.
Do I need to pay a deposit?
Yes. A 50% non-refundable deposit is required to secure your booking.
The remaining balance is due seven days before your event. Orders placed within two weeks of the event require full payment at the time of booking.
Can I make changes to my order?
Minor changes may be possible depending on how far in advance you contact me. Once work has commenced, changes may no longer be possible. Please get in touch as soon as possible if you need to update your order.
What is your cancellation policy?
As each cake is custom-made and your date is reserved exclusively for you, deposits are non-refundable. If you need to cancel your order, please contact me as soon as possible to discuss your options.
How should I store my cake?
Your cake should be stored in the refrigerator until needed. For the best flavour and texture, allow it to come to room temperature for approximately 1–2 hours before serving, depending on the weather. Storage instructions specific to your cake will be provided upon collection or delivery.
What makes Bake + Sway different?
Bake + Sway was created from a love of bringing people together through beautiful, delicious bakes. Every cake is handcrafted from scratch using quality ingredients and thoughtfully developed flavours, with just as much care given to how it tastes as how it looks. From your first enquiry to the moment your cake is served, my goal is to make the entire experience feel personal, joyful and effortless.
Good to know
- Reply time
- Within two business days, with availability and a quote.
- Notice
- Three weeks for celebration cakes. Three to six months for weddings.
- Delivery
- Throughout the Sydney metropolitan area. Collection by arrangement.
- Every day
- Recipes, tips and works in progress on Instagram.
Still not answered? Tell me about your celebration and I’ll reply personally.
Start Your Cake Enquiry